Whether laptop, desktop, PC, Apple Mac, external hard drive, RAID, NAS etc. one universal rule applies – halt the deterioration! In general faulty hard drives deteriorate very rapidly once they fail making the hard drive recovery process progressively harder and, unfortunately, less likely. Powering off the device will prevent further damage, avoid further unintended damage and complication and, ultimately, can make the data recovery significantly cheaper!

40% of Non-Recoverable Hard Drive Recovery / Data Recovery Jobs are as a consequence of previous DIY efforts. This is akin to trying to save money on a heart operation by asking your plumber to have a go! Data Recovery is a highly specialisied field requiring many years post-qualification experience to achieve highest recovery rates. We recover where others fail – 91.7% of jobs received in fact ( 2015 Statistics ).

Step 3: Complete Send-A-Drive Form and Send To Us For Evaluation

We do not see the sense of offering a 24/7 Data Recovery hotline service and, then, routing your call to a Call Answering Service! We undertake that your call will be answered 24/7 by a Qualified and Experienced Data Recovery Specialist who will advise and guide you in a professional manner. Indeed, if the input of a further specialist is required e.g. Hard Drive Recovery Specialist, USB Thumbdrive Recovery Specialist etc. they will be very likely to be able to access those secondary resources at that same time.